Molendinar Family Learning Centre

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Duty Candour

All practitioners are fully qualified and registered with the Scottish Social services council and all registrations can be checked through the link below.

Scottish social services register check

 

All practitioners have completed their Health care standards Duty of candour more information can be found here.

 

Duty of candour statement

Dear service users,

The duty of Candour is a statutory duty to be honest with all service users and their Parents/ families or carers when something goes wrong that appears to have caused or could lead to significant harm in the future.

This means the staff and management in Molendinar Family Learning Centre must:

  • Tell the parents (or carer) of a child when something goes wrong.
  • Apologise to the parent (or carer).
  • Offers an appropriate remedy or support to put the matter right (If possible).
  • Explain fully to the parent (or carer) the short and long term effects of what has happened.

 

Molendinar Family Learning Centre has a duty to provide an annual Duty of Candour statement.

The management team has a commitment to undertake Duty of Candour Training and raise awareness of this legislation within the entire team.

I you require any further information regarding the Duty of Candour legislation please speak to a member of the management team.

Kind regards

Molendinar Family Learning Centre Senior Management Team